Cancellation and Reservation Change Terms

 

Free Cancellation

Guests can cancel room reservations free of charge up to 7 days before the anticipated arrival.

Cancellation within Less than 7 Days

In case of cancellation within less than 7 days before the arrival, the amount of the deposited advance payment will be charged.

Special Conditions for Group Reservations

Special cancellation conditions apply to group reservations (booking 3 rooms or more), which will be specified at the time of booking and may differ from the general terms.

Reservation Changes

Changes to the arrival or departure date are possible subject to availability and must be arranged with the hotel at least 48 hours before the anticipated arrival.

Confirmation of Cancellation

Cancellation of the reservation will be confirmed by the hotel via email or phone, in accordance with the contact information provided by the guest at the time of booking.